Terms of service

OVERVIEW

Welcome to Padel and Ball. The terms "we", "us" and "our" refer to Padel and Ball.

Padel and Ball operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Padel and Ball is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein, describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own or manage.

To use the Services, including browsing our online store or purchasing products, you may be asked to provide certain information such as your email address, billing information, payment details and shipping address.

You represent and warrant that all information you provide is accurate, current and complete and that you have the legal right to provide this information.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You may not transfer or sell your account to another person.

SECTION 2 - OUR PRODUCTS

We make every effort to accurately display our products and services in our online store. However, colours and product appearance may vary depending on the device or screen you are using.

We do not guarantee that the appearance or quality of any product will meet your expectations or match the images exactly as displayed online.

All product descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time and to limit quantities sold to any person, region or jurisdiction.

SECTION 3 - ORDERS

When you place an order you are making an offer to purchase a product. Padel and Ball reserves the right to accept or decline any order at our discretion.

Your order is not confirmed until payment has been processed and you receive confirmation from us.

Please review your order carefully before submitting it. Once an order has been accepted we may not be able to accommodate cancellation requests.

If we cancel or modify an order we will attempt to notify you using the email address or contact details provided at checkout.

Purchases are subject to our Refund Policy.

You agree that purchases made through our store are for personal use and not for commercial resale without our permission.

SECTION 4 - PRICES AND BILLING

Prices, promotions and discounts may change without notice.

The price charged for a product will be the price displayed at the time the order is placed. Prices listed on the website do not include shipping fees, taxes, customs duties or import charges unless otherwise stated.

You agree to provide current, complete and accurate billing and payment information for all purchases made at our store.

You agree to promptly update your account information including email address, payment details and shipping address so we can complete your transactions.

You represent and warrant that the payment information you provide is accurate and that you are authorised to use the payment method.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

Padel and Ball is not responsible for delays caused by shipping carriers, customs processing or events outside our control.

Once products are transferred to the shipping carrier, the risk of loss passes to the customer.

SECTION 6 - INTELLECTUAL PROPERTY

All content included in the Services including text, graphics, logos, images, product designs, videos and software is the property of Padel and Ball or its licensors and is protected by intellectual property laws.

You may use the Services for personal and non commercial use only. You may not reproduce, distribute, modify, publish or exploit any content from the Services without our written permission.

All trademarks, brand names, product names and logos displayed on the Services are the property of Padel and Ball or their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third party tools over which we have no control.

These tools are provided on an "as available" basis without warranties of any kind.

Any use of optional tools offered through the website is entirely at your own risk and discretion.

SECTION 8 - THIRD PARTY LINKS

Our website may contain links to third party websites.

We are not responsible for examining or evaluating the content or accuracy of third party websites and are not liable for any damages related to their use.

You should review the policies and practices of any third party website before engaging in transactions.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Padel and Ball is powered by Shopify, which enables us to operate our online store.

However all purchases made through the store are made directly with Padel and Ball. Shopify is not responsible for any aspect of transactions between you and Padel and Ball.

By using the Services you agree that Shopify is not liable for any injury, loss or damage resulting from purchases made through our store.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy.

Because our store is hosted on Shopify, certain information may also be processed by Shopify in order to provide and improve the Services.

SECTION 11 - FEEDBACK

If you submit feedback, suggestions, reviews or other content to us, you grant Padel and Ball a worldwide, royalty free license to use, reproduce, publish and distribute such content.

You agree that your submissions will not violate any rights of third parties or contain unlawful, abusive or misleading material.

We are not obligated to maintain submissions in confidence or to provide compensation.

SECTION 12 - ERRORS AND INACCURACIES

Occasionally there may be information on the website that contains typographical errors, inaccuracies or omissions.

We reserve the right to correct errors and update information or cancel orders if any information is inaccurate.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes.

You may not use the Services to violate any laws, infringe intellectual property rights, transmit malicious software, collect personal data from other users or engage in fraudulent or abusive behaviour.

We reserve the right to terminate your access to the Services if you violate these Terms.

SECTION 14 - TERMINATION

We may terminate or suspend access to our Services at any time without notice if you breach these Terms.

Termination does not affect any obligations incurred prior to termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

The Services and all products offered through the Services are provided on an "as is" and "as available" basis without warranties of any kind.

We do not guarantee that the Services will be uninterrupted, secure or error free.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Padel and Ball and its partners, employees or affiliates will not be liable for any indirect, incidental or consequential damages arising from your use of the Services or products purchased through the Services.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Padel and Ball and its affiliates, partners, employees and service providers from any claims, damages or expenses resulting from your breach of these Terms or violation of any law.

SECTION 18 - SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will remain in effect.

SECTION 19 - ENTIRE AGREEMENT

These Terms of Service together with any policies posted on the website constitute the entire agreement between you and Padel and Ball regarding use of the Services.

SECTION 20 - ASSIGNMENT

You may not transfer or assign your rights under these Terms without our written consent. We may assign these Terms without restriction.

SECTION 21 - GOVERNING LAW

These Terms of Service are governed by the laws of Singapore.

Any disputes arising under these Terms shall be subject to the jurisdiction of the courts of Singapore.

SECTION 22 - CHANGES TO TERMS

We reserve the right to update or modify these Terms of Service at any time by posting changes on this page.

Your continued use of the Services after changes are posted constitutes acceptance of those changes.

SECTION 23 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

serve@padelandball.com